Our Service Department

It's simple. We know Volkswagens. That's how our service department offers top-of-the-line automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available, and our factory-trained technicians will deliver the most efficient and quality vehicle care.

Manufacturer-recommended parts are an important part of maintaining your Volkswagen's optimum performance. We offer the same high-quality parts your vehicle was built with, and we keep a large inventory of these certified parts in stock. If you'd like to order a part, you can simply fill out our online parts form.

When you need service, just make an appointment with our handy online scheduler.

Or visit DriverGear and check out our full line of Real Volkswagen Accessories and DriverGear merchandise.

Tom Wood VW has new Service and Parts Department Hours to serve our customers better:

We have changed our Saturday hours for our Service Department to: 7:30 a.m. - 1:00 p.m. 



Tom Wood Volkswagen's Service Express Pay

Tom Wood Volkswagen's Service Express Pay has made it easier for our service customers. Now you can pay for your vehicle before you get to service. You just get your keys from your service advisor and you are back on the road. Easy, fast, and convenient, only at Tom Wood Volkswagen.

Tom wood Volkswagen will e-mail you a copy of your service invoice and you can enter the amount due below. Click on the button and you will be taken to a 128-bit encrypted secure page where you enter your credit card information. Upon completion, you will have a printable receipt that you can keep. Bring your receipt to your service advisor, sign for your warranty, get your keys, and drive away!

Amount Due:


Tom Wood Volkswagen
4610 B East 96th Street
Indianapolis, IN 46240
Sales Toll Free:  (877) 203-9061
Site Map
Internet Sales: (877) 203-9061
Email: Contact Us
Fax: (317) 575-6031
Service:  (317) 688-6124
Parts:  (317) 688-6125